Domain transfer FAQ

Domain transfer FAQ

Domain transfers can be done either at the time of signing up or at any time after that.

To transfer a domain at the time of signup:
Please inform a representative that you would like to transfer a domain when signing up for our hosting service.

To transfer a domain at any other time, do the following:
To transfer a domain at any other time, all you need to do is contact one of our representatives and provide the details requested.

Once you have initiated a domain transfer using either of the above methods, the process varies depending on what type of domain you are transferring.

For a .co.uk or other UK TLD:
You need to ask your existing domain provider to change the IPSTAG on the domain to ours which is 'UNLIMITED'. Once this has been completed, the transfer will continue.

For a .com, net, .org or other TLD:

The admin contact on the WHOIS information for the domain will receive an email asking for the transfer code. Once the transfer code has been entered at the link provided in the meail the transfer will continue.